FAQs

FAQsShipping
How will I receive my merchandise I purchased through the online store?

You can nominate to either receive it by standard or express post with Australia post - please not that standard may take from 7-10 days from the time the order was placed.

If you have nonimated express post the order will be dispatched the next working day and be sent via express post by Australia Post. Australia Post's express post delivery times will apply.

You will receive a tracking number with your confirmation email so that you will be able to track your purchases online while you wait for them to arrive. 

If there is any problems with shipping and/or your order, please contact us on (03) 9739 6300 during business hours Monday - Friday and we will endeavour to help you in any way we can.