FAQsSpecial Needs
I have a special needs child / adult with specific needs how do I make a booking?

It's best to make the booking over the phone with our call centre staff so that we can make the concert experience an easy and enjoyable one for you. Please contact our office during business hours so we can assist you with your booking and attend to your specific needs. 

We accept the Companion Card - Please contact our office and a staff member will help to complete your order. Call us on (03) 9739 6300 Monday to Friday 10:00am - 4:00pm

Please have your companion card number ready as the staff member will note it down on your order. You will also need to have your card present with you on the day of the concert.

Companion Card bookings CAN NOT be made online.

Please note: Carer Cards ARE NOT accepted. 

Please note: All venues are wheelchair accessible.